We recognize the possibility of unplanned breakdown of equipment and facilities structural components. Our effective call center is always available 24 / 7 to pick relevant information about the defects and breakdown. An entry in the system will then be allocated to the concerned technical team manager for action.
Planned Preventive Maintenance
Our strength lies in effectively carrying out scheduled of planned maintenance actions aimed at preventing breakdowns and failures. We have designed schedules that have proved to preserve and enhance equipment reliability by replacing worn components timely before they actually fail. Record keep of equipment deterioration is a must, this has kept us on track as we are able to know when to replace or repair worn parts before they cause system failure.
At AtoZ we track key indicators of equipment over time in order for us to predict when particular equipment needs repair. This has improved our service delivery as we are able to measure performance on a regular basis, track the measurements over time, and take corrective action when measurements are about to go outside the equipment operating limits.